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Order History

View orders, get tracking, download proofs, and print invoices for past jobs from the Order History in the Click2Mail Mailing Online UI.

  • Enable Monthly Usage Reports

    Monthly usage reports include all invoice and job information related to your account for one calendar month. You can enable the automatic sending of these reports to your primary email address by fol...

  • What does the "In Production" status mean?

    If you see that a job is In Production, it means the file has been sent to the production center and is being printed and prepared for mailing....

  • What does Awaiting Production mean?

    Awaiting Production means we've received your job and it has not gone into production. Next day jobs go into production by 8 - 10 PM Eastern and often much sooner than that....

  • Download Proof from Order History

    1. Log in to your Click2Mail account. 2. Access your account dashboard 3. Once at your account dashboard, scroll down to view order history. 4. Find the invoice you're researching and click on the inv...

  • What does the "Order Submitted" status mean?

    Order submitted means we have received your order. Orders with this status are awaiting production. When your job has been sent to the production center, the status will change to In Production. When ...

  • What does order status complete mean?

    An order status of Complete indicates we have printed and mailed the order....

  • What is that fulfillment date on my invoice?

    The fulfillment date indicated on your order history is the date we'll mail your order....

  • What does provided to postal processing mean?

    This scan means we've completed the job and it's been given to the USPS....

  • Why does it say my job is pending submission?

    This usually means that a payment was not completed or bank confirmation was delayed.  Contact Customer Support at 866-665-2787 or [email protected].  We can confirm payment status and help you g...

  • Print an Invoice

    You can print your invoice. Visit your order history. View the invoice you need to print. There is a red Print Invoice button in the upper left hand corner of invoice....