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Click2Mail Knowledgebase

About Click2Mail (15) »
About Click2Mail
Click2Mail HIPAA Compliance Statement
Health Information Protection and Accountability Act (HIPAA) Notice
What is your Tax ID Number?
What are your privacy and security policies?
Accounts (9) »
Username and Password Requirements
Add A Credit Card Or Bank Account To Click2Mail Account
How long will unused lists and documents be stored in my account?
Edit Account Details
View Credit History
Add-in for Microsoft Word (12) »
Install the Click2Mail Add-in
What can I mail through the Add-in?
Do I need an account to use the Click2Mail Add-in?
Create an Account through the Click2Mail Add-in
Submit an order through the Click2Mail Add-in
Address Book - Mailing Online (4) »
Create a Mailing List from your Address Book
Create a New Address in an Address Book
Create an Address Book
Delete an Address Book
Ancillary Endorsements (5) »
Add an Ancillary Endorsement
About Ancillary Endorsements
No Ancillary Endorsement
Forwarding Service Requested
Address Service Requested
Brochures (5) »
What is the difference between a brochure and a flyer?
Brochure Formats
Brochure Paper Type
Brochure Mailing Options
Brochure Color Printing Options
Certified Mail (8) »
Can I send certified mail to an international address?
Obtain Return Receipt Electronic Signature from www.USPS.com
Certified Mail Delivery Statuses
About Certified Mail
About Return Receipt (Electronic)
Design Templates (4) »
What's the difference between layout templates and design templates?
Download a Design Template
Open a Design Template in Click2Mail's Document Editor
Using Design Templates in the Editor
Direct Marketing (6) »
Direct Marketing vs. Advertising
Font Color Selections
Components of a Successful Direct Marketing Campaign
What is a saturation mailing?
Direct Marketing
Documents and Lists (15) »
How to Combine 2 PDFs into 1 File
Microsoft Office Publisher - Save Publisher File as PDF
How to Use InDesign Templates
Embed Fonts into a MS Word Document
Convert an Unprotected PDF document to MS Word document
Documents - Mailing Online (13) »
Upload and Insert an Image Using the Editor
Change Font in Text Box
How do I rotate an image or text box?
What is the default mail merge font?
How long will unused lists and documents be stored in my account?
Easy Letter Sender (14) »
Easy Letter Sender Postcard Order Process
Upload a Mailing List - Easy Letter Sender
Letter Order Process - Easy Letter Sender
What is Easy Letter Sender?
Add an Image - Easy Letter Sender
Email-to-Mail (8) »
What can I send via Email-to-Mail?
About Email-to-Mail
No Signature File Attachments
What kind of document attachments does Email-to-Mail accept?
Character Limit for Recipient Line in Recipient Address
First Class (5) »
What is Intelligent Mail®?
First Class Mail Delivery Expectations
What is Informed Visibility®?
Automated First Class Postage Rates
Automated First Class Mail
Every Door Direct Mail (EDDM) (17) »
Priority Mail © Tracking: Open and Distribute for EDDM
Why do all the images in my template appear black?
What is the "Approximate In Home Date"?
How to Find your USPS® Customer Registration ID (CRID) in your USPS Business Customer Gateway account
Get a Cost Estimate
FAQs - Click2Mail (35) »
What is a non-mailable address?
Can I send certified mail to an international address?
What is Easy Letter Sender?
Can I change the return address or recipient information font?
Why do all the images in my template appear black?
FAQs - USPS (15) »
What is the NCOA / Move Update?
How can I obtain discounted postage rates?
USPS FAQs
Why can't you put UV coating on black and white documents?
What causes an address to be non-standard?
Flyers (1) »
What is the difference between a brochure and a flyer?
Images (4) »
Upload and Insert an Image Using the Editor
How do I rotate an image or text box?
Image Quality
My Images
Job Templates - Mailing Online (3) »
What are job templates?
Create an MOL Pro Job Template
Delete a Job Template
Layout Templates (4) »
What's the Advantage of Using a Layout Template?
Download Click2Mail Layout Templates
Download Layout Template Guide
What's the difference between layout templates and design templates?
Letters (5) »
What is the difference between sheets and pages?
Pressure Sealed Mailer
Envelope Options
Printing Format
Color Options and Color Matching
Mail My Doc (Google Add-on) (20) »
Mail My Doc Google Add-on Template Gallery
Fund Your Account
Create and Mail to a Google Sheet
Capture and mail to an address on the Google Doc
Can I use Mail My Doc by Click2Mail on my phone?
Mailing Addresses (13) »
What is a non-mailable address?
Standard vs. Non-Standard Addresses
Exceptional Address Format - Jane Doe OR Current Resident
Can I change the return address or recipient information font?
In what font is the recipient information and return address printed?
Mailing Lists - Mailing Online (12) »
What is a non-mailable address?
How long will unused lists and documents be stored in my account?
Create a Basic Mailing List
How much does a mailing list cost?
Add International Addresses to your Mailing List
Mailing List Center (32) »
Why should I consider a New Homeowners list?
How many total records are in the New Homeowners - 6 Months list?
Ordering an Absentee Homeowner List
Subscribe to a Previous Order
Look up SIC Codes for a Business List
MailJack+ (1) »
Generate PDFs on a MAC that will work with MailJack+
MailJack+ Address Capture (2) »
Create a MailJack Address Capture Template
Capture Addresses from a PDF - MailJack+ Video Tutorial
MailJack+ Job Templates (3) »
What are job templates?
Delete a Job Template
Create a MailJack Address Capture Template
Manage Account Addresses (7) »
Is my billing address printed on the mailpiece?
Edit Primary Return Address
Add a Return Address
Edit an Existing Return Address
Change your Default Return Address
Master and Sub-Accounts (6) »
Setting up a Master Account
Add Sub-Account
Remove Sub-Account
Share and Unshare Documents
View Shared Documents from Master Account
Nonprofit (8) »
Click2Mail and Nonprofit
Nonprofit Delivery Expectations
What can be mailed using nonprofit rates?
Personal Information Can't be included in Nonprofit Mailpieces
USPS - How to Apply for Authorization to Mail at Nonprofit Prices
Order History (5) »
View Order Status
Download Intelligent Mail® (Non-Certified Tracking) Data
What is Intelligent Mail®?
View Credit History
What is Informed Visibility®?
Order Process - Mailing Online (6) »
Paying with User Credit
Add an Ancillary Endorsement
Duplicate a Job
Schedule a Mailing
Start a Job
Payment Options (11) »
Paying with User Credit
Invoice Payment Option
Credit Card Declined
Pay with Multiple Credit Cards
Add A Credit Card Or Bank Account To Click2Mail Account
Postcards (10) »
Full Bleed
What colors are potentially selected for Printers Choice?
What is Printers Choice?
What postcards have the Printers Choice option?
Is Printers Choice more expensive than Yellow or Green postcards?
Printing Technology (4) »
Which CMYK profile do you use?
Printing and Mailing Locations
Printer Specifications
What is a transparent background?
Priority, Priority Mail Express (5) »
How many pages fit in a Priority Mail Flat Rate Box?
When will my Priority Mail Express® order be delivered?
Is Signature Confirmation Available?
When will my Priority Mail Express® order be mailed?
About Priority Mail Plus
Remind Santa (3) »
What do I need to start?
What is Remind Santa?
How much does Remind Santa cost?
Reply Mail (1) »
What is an EcoEnvelope?
Return Addresses (7) »
Can I change the return address or recipient information font?
In what font is the recipient information and return address printed?
Can I have an international return address?
Can I use a logo in my return address?
Do I have to have a return address?
Standard Class (2) »
Standard Class / Marketing Mail Delivery Expectations
Standard / Marketing Mail Class Description
Support Issues (6) »
My proof doesn't look right. What should I do?
Why Hasn't My First Class Mail Been Delivered Yet?
Can I get some help?
Get a Cost Estimate
Smears
UI Screenshots (1) »
UI Screenshots
 
 
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