"Customer Information" consists of all information which can be associated with a specific individual or entity, including, for example, a recipient's name, address, telephone number, and email address, credit card or other payment information, and information about online activities that are directly linked to the Customer.
"Printed Material" is the content provided by users for mailing to their recipients, including the design, text, formatting of such content, and such content in both digital and printed form.
"List Information" consists of all information provided by users to us regarding the intended recipients of their mailings generated through your use of the Click2Mail Service.
Information We Collect
Information Provided By Customers: Click2Mail collects Customer Information, Printed Material, and List Information.
Click2Mail collects Customer Information for the purpose of creating an account, tracking use of the Service, processing printing orders, and billing for and receiving payments. Click2Mail acts as a controller of Customer Information.
Click2Mail collects Printed Material for the purpose of printing the letters or other correspondence as directed by customers. Printed Material includes the contents of the postal communications that you transmit using Click2Mail services. Click2Mail acts as a processor of Printed Material.
Click2Mail collects List Information for the purpose of mailing the letters or other correspondence as directed by customers. Click2Mail acts as a processor of List Information.
If Click2Mail subsequently seeks to use Customer Information, Printed Material and/or List Information for purposes other than the purpose for which it was originally collected or subsequently authorized by you, Click2Mail will provide you with the opportunity to exercise your choice to opt-in to that specific use.
Information Collected by Operation of our Service:
During the course of your use of the Click2Mail Web Site and internet services, we automatically track and store certain information about your visit that is generated by the operation of the Internet itself. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address. We use this information in the normal operation of the Click2Mail Service. Click2Mail acts as a controller of this information.
Use and Disclosure to Service Providers
Disclosure/Sale of Information Other Than to Service Providers
Click2Mail regards Printed Material and List Information (collectively, “Content”) as the private information of the Customer. Accordingly, Click2Mail will not sell, trade, rent or disclose to third parties any Content that a Customer provides except pursuant to the Customer’s direction or as described below.
Click2Mail regards Customer Information as private to the Customer and as proprietary information for Click2Mail. Click2Mail will not sell, trade, rent or disclose to third parties any Customer Information -- including your names and addresses – for their marketing purposes.
Third-Party Cookies, Tracking, and Targeted Advertising
Click2Mail does not allow third-party tracking or targeted advertising cookies on its Click2Mail Web Site or its Service.
Click2Mail has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer information from unauthorized access or improper use, and we continue to enhance our security procedures as new technology becomes available.
Click2Mail's physical facilities are very secure. Our production facilities are monitored with surveillance cameras and access to production areas is limited to select employees only and controlled by electronic badge entry.
E-mail and Postal Mail Contents
Unlawful Conduct and Disclosures to Law Enforcement
Click2Mail may use customer information to investigate and help prevent potentially unlawful activity, activity that threatens the network or otherwise violates our Terms of Service, or to exercise or defend legal claims.
Click2Mail and its vendors and contractors may use Customer Information, Printed Material, or List Information when cooperating with the U.S. Postal Service and any U.S. or non-U.S. law enforcement or governmental agency for purposes of law enforcement and compliance with postal regulations.
That cooperation includes but is not limited to, Click2Mail voluntarily disclosing (i.e., without being subject to a lawful order to disclose) to the U.S. Postal Service, and any U.S. or non-U.S. law enforcement and/or governmental agency any or all Customer Information, Printed Material, and List Information, to prove compliance with postal regulations or as otherwise required by applicable law and regulations,
Collection of Information by Third Party Sites
Transfer of Control/Sale of Business
Comments or Concerns
This Site may provide, or third parties may provide, links to other external sites or resources. Click2Mail is not responsible for the availability of any external sites or resources to which we hyperlink ("Linked Sites"), and is not responsible or liable for any content, advertising, products, or other materials on or available from Linked Sites.
EU-US, Swiss-US and UK-US Data Privacy Framework
In compliance with the EU-US-UK Data Privacy Framework Principles, Click2Mail commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, Swiss and United Kingdom individuals with DPF inquiries or complaints should first contact Click2Mail at [email protected]
Click2Mail has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2
Last updated: 9 November 2023